Marketing to Adults: The Revs’ New Direction

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From the outset, MLS has faced something of an identity crisis.  Who was the target audience?  Men? Women? Familes? Hispanics? soccer fans? sports fans?  Both the League and various teams have targeted different groups with varying levels of success.  Like all marketing, imitation is king, and right now, “hardcore” fan is sitting on the throne.

Envious of the fans in Toronto, DC and more recently, the Nordecke in Columbus, teams have been searching for ways to bring spirited supporters to their events in larger numbers.  Typically young and usually male, teams are counting on these fans to bring atmosphere and passion to their stadiums.  While most teams have long had dedicated supporters’ sections with small bands of dedicated souls (like The Fort in New England or Section 8 in Chicago), there has been a definite shift towards increasing attendance among the younger, louder demographic.

Nowhere is this more clear than in New England, long considered a stronghold of the “soccer mom” set.  Becuase of Gillette Stadium’s size and the Revs’ apparent focus on selling to club teams, familes and “Beckhamites”,  the Revs have long suffered from poor atmosphere and ongoing clashes between the team and its hardcore supporters.  Two recent initiatives seem intended to  alter that reality.

The Revs’ new “Defend the Fort” initiative is offering $200 season tickets (for 20 games) in the supporters’ section behind the goal.  According to Revolution, COO Brian Biello, the campaign is intended “to create an authentic soccer atmosphere at Gillette Stadium.”  The intiative will also include social networking opportunities and events at bars around Boston.

The Revs also announced the organization of the inaugural “Revs Girls” squad, a new promotional group intended to make appearances on behalf of the team.  Notably, the interview requirements include a head shot, body shot and “form fitting clothing.”  I don’t think the target demographic is in question here.  There is no suggestion that the Revs Girls will be a cheer squad or dance team.  In a quote pulled by the Boston Herald, Mr. Biello stated that, “the girls will distribute posters and special offers to come to games.”  Apparently the Revs Girls will visit area pubs showing English Soccer as a way to entice soccer fans to give the Revs a try.

I’ll all for efforts to increase attendance, and as I have posted on many occassions, there is enormous soccer loving population in the U.S. that has not yet fallen for MLS. However,  I question whether passing out fliers to pub dwellers at 10:00 a.m. on Sundays will drive traffic to Foxboro (perhaps the Revs Girls should be visiting 20 something bars at night).  That said, I think the “Defend the Fort” initiative is a great idea.  As Columbus has shown with the Nordecke, the creation of a loud, large and passionate area of the stadium can alter the atmosphere throughout the complex.   The Revs are on the right track.